Troubleshooting

Device gets stuck when uninstalling the Manager app

If the device hangs while you uninstall the Manager app, uninstall com.sony.playmemories.mobile as well.

Still stuck?

1. Check the Compatibility page.
2. Search or open an issue on the GitHub repository.
3. Ask in the Telegram community.

TIP

When reporting a problem, attach the bug report exported from the Manager app (Settings → Report log).